Special rules if you represent an Appexchange, an ISV, Saleforce, etc
Basic rules for Vendors
The basic rules for the server apply to everyone. If you have not done so, please read #basic-info.
We are considering you to be familiar with these rules as you have read them enough to see how to become a vendor ;)
In addition, there are two extra rules for vendors:
- don't shill.
You may still speak about your product in any channel, and participate in the community outside of vendor-specific channels. This is a community Discord and we would hate for you to go silent just because of the added responsibility of having a role.
However, if you are pushing your product, please disclose that you are affiliated with it. Please also refrain from bashing on other products.
Finally, Mod discretion applies regarding what constitute shilling or not. You can appeal in #meta, but as the moderation here is rather lax by default, an overturn is shakes magic 8-ball outcome is bleak.
- don't @ everyone more than once a month, or for anything non-critical.
This is because of one of the perks - read below.
- You get to read #vendors-basic-info
- You get a fancy role - we can change the role color to match your branding as long as you give us a hex code. Note that dark colors are nigh-unreadable on Discord though.
- You get access to #vendors - your privileged contact point with the mod team. ALL vendors have access here, so you may still want to use PMs for discrete or super secret alpha stuff, but for most questions about the server, about what you can post, or even to talk together, this is your place.
- You get access to #vendor-announcements. This channel is one where the entire server has access. You can post there without asking us as long as you keep it spam-free - we encourage a two-week waiting timeduring posts, and SlowMode is enabled to prevent posting more tahn every 6 hours. You also have @ everyone permission in there - more information below.
A bit more details regarding #vendor-announcements: you can tag everyone, this does not mean you should. The section is rather high on the server, so most people will see it light up even if you don't tag people. The @ everyone tag is there for time- and mission-critical announcements - security breaches, critical situations, etc. Any abuse, even a single instance, will result in the account being banned. No kick, no mute.