Summer '20 Abridged - Preview
The Salesforce Discord Collective Presents:
THE SUMMER 20 RELEASE NOTES - ABRIDGED
Best read from 1.5m distance
- Lightning Sync will be retired in Winter 21. Recommended integration path: Einstein Activity Capture. This is the what, 5th release in a row they’ve nuked some integration with Google/Microsoft ? At this point I’d probably just recommend going third-party.
- Pardot Connector needs to be manually updated to v2.
- After Save Flows, Platform Event Flows, and Flows that Bypass User security change everything about Declarative Automation in Salesforce (but curb your enthusiasm a bit). Read our “Special Edition” at the end for more details, which also covers Dynamic Forms.
- Lightning Message Service now available. Use Lightning message service to communicate across the DOM—between Visualforce pages, Aura components, and Lightning web components, including components in a utility bar.
GENERAL STUFF
- Paths now create Kanban views and are also subject to confetti which I assume means they’ve merged Kanban and Path in the backend
- Email Insights just got a little bit smarter. Requires Einstein Activity Capture.
- Orders protested against confinement and aren’t forcibly tied to Products anymore. It’s worth a shout because a lot of companies did custom Order__c due to this limitation.
- The Related Record component in the App Builder now allows showing the parent of a parent AND polymorphic relationships, which is actually super nice
- Knowledge took the red pill and now sees record access as it really is (Beta)
- Dynamic Actions don’t force you to open the Page Layout to changes Actions in Lightning (for desktop)
- Salesforce Help Login now goes through trailblazer420.yolo which is OK for most people but annoying for implementation partners which have tons of the same user with the same email.
- Mobile App team get the “Best Release Notes” award because I can’t summarize them more than they did. Seriously, great job. Also Custom Notifications get a nice upgrade.
FLOWS
- Flow now try to help you do Flows that suck less with in-app prompts when you do things that suck
- Debug Mode is now really a Debug Mode meaning data isn’t saved when you run the debug thank god finally pfiew
- Passing Data to Flows now easier [https://releasenotes.docs.salesforce.com/en-us/summer20/release-notes/rn_forcecom_flow_fbuilder_pass_record.htm]
- Developers rejoice as Apex-defined Variables can now be returned, and Flows now accuerately indicate usage in debug logs
COMMUNITIES
- Standard Actions Overrides!
- A few personalization updates with multi-level nav bar and some standard component changes.
- Sharing data with external users now simpler thanks to External Account Hierarchies
- Salesforce have Fixed a bug for the Service Appoinment Component which requires some manual setup.
- Other notes were either Previously announced (no more Guest user owners, etc) or Pilot (LWC Build-your-Own)
SERVICE
- Salesforce are releasing their own CTI which seems to be a front for Amazon Connect and some SF polish like automated transcription. Comes at extra cost, unsure if worth it ATM.
- Bots get Multi-Language Support, Best-Practice Help Pages, Skill-Based Routing to Agents, and Builder upgrades.
- Routing now allows optional skills which avoids huge queue times.
- Surveys are still not as good as GetFeedback but are slowly getting there. It’s kind of peppered accross the entire Release Notes though
REPORTS AND DASHBOARDS
- Flow Interviews now also available for reporting
- PriceBookEntries now targetable when creating Custom Report Types
- After Formatted Data, CSV can now also be attache dto subscriptions
EINSTEIN
- I may have missed this before but it seems that Salesforce have now decided to cover themselves re: the use of the Einstein name: "Rights of ALBERT EINSTEIN are used with permission of The Hebrew University of Jerusalem. Represented exclusively by Greenlight." which I find funny
- Einstein features have gotten a lot of love in the last year, and are getting at a point where I could start recommending clients buy them.
- Prediction Builder now supports Field-to-Field Comparisions
- Case-WrapUp is a nice addition to Service Einstein
- Einstein Search now gets Natural Language Processing and is no longer limited by Shield Encryption
DEVELOPMENT
- Unlocked Packages will require Code Coverage to Promote and can also be Org-Dependent
- Einstein OCR via API
- Sending VF Emails to Guest Users requires extra parameter, check if you’re subject to this.
- Reusable CSS betweens components
- Use the @salesforce/community scoped module to import information about the current community context
- Connect REST Api now returns SVG instead of Flash
- Generic SObject data types are here and can be used in Flow actions.
- Private Connect sets up a fully managed network connection between your Salesforce org and your AWS Virtual Private Cloud (VPC)
- Crypto now supports RSA-SHA384 and RSA-SHA512.
- TOTP via APEX now possibilities
- CDC Events now support mandatory sent fields in events
- Sandbox Change Tracking Automated
DOGELAND
- :doge: Someone at SF thought it was a good idea to re-open the Work.com casket but put a Sales pitch instead of content, and brand it as COVID relief. Reception mixed at best.
- :doge: Salesforce PRESENTS: OPTIMIZER ! Yes it’s the same tool that was first an external website and then a menu item. No, we don’t know why it’s in the release notes. Again. And Again. And Again.
- :doge: In-App Guidance got an upgrade with Walkthroughs buuuuuuuuut you need MyTrailhead to use it. Too bad because it looks Dope as Hell
- Also up for a Doge Award is the Object Creator heroku tool, which is still completely and hopelessly broken. Yes it’s still listed here. For shame, Salesforce. Seriously can you PLEASE fix something that is even recommended in the Object Manager setup menu (or just remove it I don’t care)
- CMT team wins “weirdest Jargon” award for an otherwise cool release note
This abridged version was graciously written up by the SF Discord
We have a nice wiki: https://wiki.sfxd.org/
And a linkedin page: https://www.linkedin.com/company/sfxd/
Join the ~2000 members in the most active chat-based community around Salesforce these parts of the web at http://join.sfxd.org/
SPECIAL EDITION - FUTURE OF AUTOMATION
I put this outside of the ARN themselves because, well, it’s not a release note.
Re: After/Before/Events Triggered Flows:
- HUGE SPECULLATION as alway - I’m calling Process Builder deprecated by 1y and fully retired by 2y. To the angry people that flamed me when I called Aura deprecated: BOOYAH.
- Using PB is still required due to current Flow limitations, and I expect that there will be a tool to migrate one to the other seeing as technically they’re both the exact same tool in the backend - so don’t panic about your Process Builders just yet.
- These changes add yet another automation source to Objects. That new automation source probably won’t play super well with others, as the Before Save flows highlighted with APEX.
- The new Flow execution contexts don’t support everything that is in PB or even normal Flows yet (no Subflows, no
ISCHANGED()
). - In Summary while these are very exciting times and highlight a bright future of Low-Code possibilities, we currently advise NOT to use these new flows outside of Prototyping or Sandboxes.
Re: User-Permission Bypassing Flows:
- While SF seems to push Flows as Admin-friendly, the reality is that as time goes on, Flows is becoming more of a Visual Coding Platform than anything else.
- The above effectively puts the skill floor higher for any new admins - think 7 years ago when all you had was page layouts and workflows. Things are a bit more complex now.
- User-Permission Bypassing means you can effectively do VERY BAD THINGS, and to be honest I would rather they hide this option behind a few layers of prompts asking if you know WTF you’re doing. As-is I can totally see compliance issues in the medium-term. I encourage any Auditors or Consulting partners to add checking for this permission in any audit checklist and ensure that it’s needed.
- For all SF Admins reading this, SFXD already told you this last release, but really: Train yourself on Flows, Fast. You’re going to need it.
Re: Dynamic Forms:
- Dynamic Forms will extend quite a lot what can be done in Lightning Page Layouts. It pretty much replaces Layouts in general.
- The current status is Preview, meaning SF don’t want to support it just yet. If you’re using it in Production, this is bad. Don’t do it. Wait a few releases more.
- I am still unsure what this means for Page Layouts/Record Types in the future. Probably will be decorrelated and based on conditional display (which doesn’t work well ATM)
- As-Is this is a very strong Do Not Use.
- It seems that more and more things are getting
Builders
in the backend which allow more powerful stuff in the hands of admins (Flows, Bots, Paths). While this does sound like great news, it’ll raise the skill floor to be a competent Salesforce Manager in the next years